Skip to main content

I forgot the child lock code.

When your unit is linked to a “out-of-home” account your child lock pin code can be recovered with the following steps:

  • Login with your “out-of-home” account 
  • Go to “My adapters” 
  • Tap and hold the adapter that has a child lock for more than 3 seconds 
  • A pop-up will appear with the child lock pin code 

When your unit is not linked to a “out-of-home” account, your child lock pin code can be reset with the following steps:

  • Contact Your installer 
  • Your installer will need to do factory reset of the LAN adapter to remove the child lock code. 

Caution: factory resetting the LAN adapter also clears all settings.

Settings that are reset:

  • Home network connection (LAN settings) 
  • Child lock code 
  • Unit name and icon

Find more information

Download Pricelist

Need help?

Find more information

Download Pricelist

Need help?

Find more information

Download Pricelist

Need help?

Find more information

Download Pricelist

Need help?