Skip to main content

I cannot access “WLAN connection”, “Out-of-home”, “Child lock” or “Time” settings for my WLAN adapter.

You can add up to 50 indoor units to 1 Out-of-home account.

  • In case no Out-of-home account has been created in the past:
  1. Make sure that the units that you want to add to the same Out-of-home account are visible on the smartphone application1.
  2. Enable Out-of-home operation on the first unit2 and follow the steps to create an Out-of-home account.
  3. To add other units to the same Out-of-home account, enable the Out-of-home operation2of the unit and you will be automatically prompted to copy the settings of the first unit’s Out-of-home account.
  • In case an Out-of-home account already has been created
  1. Make sure that the unit that already has an active Out-of-home account and the unit you want to add to the same Out-of-home account are visible on the smartphone application1.
  2. Make sure that there are no units connected that have an active Out-of-home account that you don’t want to use.
  3. On the units that you want to add to the Out-of-home account, enable the Out-of-home operation2 and you will be automatically prompted to copy the settings of the other unit’s Out-of-home account3.

Remarks: It can take a couple of minutes before a newly added unit becomes visible on the out-of-home server.

 

The units can be added one by one. To add a WLAN adapter to your home network, please follow the setup guide in the application (“Add adapter”).

To enable the Out-of-home operation on a unit:

  1. Select the unit on the smartphone application.
  2. Go to the adapter settings (“Gear” icon in top right corner).
  3. Select “Out-of-home”.
  4. Enable “Out-of-home”.

 If the smartphone application does not automatically request to copy the Out-of-home credentials of another WLAN adapter, please return to the home screen, refresh and try again.

Find more information

Download Pricelist

Need help?

Find more information

Download Pricelist

Need help?

Find more information

Download Pricelist

Need help?