Our services
Warranty
Our products are designed and built to the highest quality, but in the rare case that something should go wrong, we've got you covered. All our residential customers receive a three-year guarantee on latent defects as standard. Our dealers will assist you in any warranty claims that you may have.
Maintenance
Daikin South Africa's installer network offers maintenance on all Daikin products throughout the country. Contact your installer or any dealer for suggested maintenance plans.
Apps & connectivity
Our unique apps and platforms are designed to guide you at every step of your journey with Daikin. Control your devices, organise your aftercare and get support when you need it, all at the touch of a button.
Technical support
Daikin products are built to the highest standards, but if you need help further down the line, expert service technicians are always there for you. On-site repairs are done by our dealer network with our support.
Our dealer network
Our network of trusted, qualified installers sets the standard for professional and reliable installation services that exceed customer expectations.
Remote monitoring
Experience total control and worry-free comfort with Daikin's remote monitoring tools. Keep an eye on your heating and cooling systems wherever you are, making your home cozy and efficient without any hassle.
Get informed
Discover more about how air conditioners can transform your home - and how to get the most out yours.
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More information
Yes. If your installer provides maintenance, you can continue using them for the maintenance of your unit.
When you buy a unit from Daikin, your installer will propose a maintenance contract. Your installer has 18 months the time to offer you this maintenance contract. In case he doesn't in that period, you can go via our Stand By Me platform and purchase a maintenance contract from Daikin.
We suggest you contact your Daikin installer for any type of intervention you'd like to have. If they don't offer it, contact your local Daikin office for more information.
If you’re on an Apple device, go to the App Store or tap the Google Play icon if you’re on Android. Simply tap 'search' and type Onecta to find the app, then tap on the icon to download it to your device. Once it’s installed, open the Onecta app and you’re good to go.
